Can I style the hair extensions with a heated iron curler or straightener?

Heated styling tools can only be used on hair extensions that are made of 100% real human hair. If the hair extensions you have purchased are made of synthetic material, the use of heated styling tools are not recommended as it can cause irreversible damage to the hair strands. Please refer to our videos under ‘Care’ section for more tips on caring for and prolonging the lifespan of your hair extensions.

Can I wash my hair extensions?

It is recommended that you wash your hair extensions if you are wearing them frequently. Please refer to our videos under ‘Care’ section on how to wash and dry your hair extensions without damaging them.

How can I choose the right colour of hair extensions?

For our Lengthen it series:

Dark Brown (neutral/red undertone)- suitable for those who have dyed their hair in mocha, chocolate, walnut or chestnut brown
Light Brown (warm/yellow undertone)- suitable for those who have dyed their hair in beige brown, honey brown, or hair colour that has faded to a yellowish tone
Ash Brown (cool/green undertone) - suitable for those who have dyed their hair dark ash brown or cappuccino with a cool undertone

For our Volume up series:

Natural Black - suitable for those who have natural black hair or have dyed their hair black
Mocha - suitable for those who have dyed their hair in any shade of brown

If you are still unsure, you may book an appointment for a try-on session at our studio by contacting us at hello@towhatextend.com.